Government Lessons in People Over Process
Talent Management of The Future

Project “You” and Project “Two“

We work hard in our organizations on projects to build new products and services, or affect some kind of change. We are also constantly on the lookout for ways to make the work go faster, by removing impediments and improving efficiencies. Techniques like Value Stream Mapping analyze the value-adding activities and the non-value adding activities to identify queues and waste in our processes that can then be eliminated. Looking at our contributions and opportunities for efficiencies is like considering our work as a machine and trying to lubricate it so it will go faster and run more smoothly.

Cog 1

However, this view misses who is driving your work - you. In effect we watch the work, but not the worker. It is you that drives the contributions you make on the project.

Cog 2

Attempts to improve and optimize the project may not be as productive as improving our own performance. So, instead of oiling the process, increasing our capability is a great way to improve output.

Cog 3

Now with a bigger and better you, your project performance will improve.

“Project You”

This is “Project You”, the improvement and investment in yourself. “Project You” should come first, but often it is relegated to second or third choice, or forgotten completely, as work and home pressures take over. However, I invite you to consider “Project You” as your first priority and your regular project work as “Project Two”.

This may seem selfish, but it is not when you consider what is powering your project contributions – your capabilities. Investing in yourself will help your employer and project, it will increase your competencies and capacity to do more work.

More than Just Skills

Skills are just one aspect of you. Your Health, Happiness, and Relationships with others are also critical parts of your makeup that will hurt performance if they are not attended to and in good condition.

Cog 4

All too often people focus on work performance or skills to the detriment of another aspect such as health or supportive relationships. When this occurs your work and project performance will eventually suffer also.


Cog 5

Like having a faulty or unevenly developed cog wheel, mismatches in these quadrants will in due course limit your effectiveness at work. People cannot go on if they are unhappy, unsupported, or sick. Just like learning new skills, we need to invest in our well being and the well being of those close to us to remain productive.

A New Year, a Better You

As we start the New Year, now is a great time to assess our overall work engine. To perform a review of “Project You”, recognize and celebrate what we have working in our favour and make a commitment to improve the elements that are our weakest.

Focussing on “Project You” now will bring dividends to your “Project Two” and “Project Three” in 2018. Look beyond the usual sphere of just work and ask: “Am I happy?”, “Am I healthy”, ”Am I in and creating strong relationships?” Then, just as we would for planning the acquisition of new skills or certifications, create a plan of action for addressing the areas that need the most work.

It Nests Infinitely

Of course, the idea of “Project You” applies to all the team members on our project also. It is common to view teams as the interaction and sum contributions of the team member efforts. Then, as good servant leaders we attempt to remove roadblocks and communicate a clear vision of where we are trying to get to.

Cog 6

However, a better view of projects is to see the people components driving these contributions. When we consider our team members as more than just their skills and effort, but also take an interest in their health, happiness and relationships we discover more places we can help.

Cog 7

I remember working on a software project where a developer came up to me and explained he had just received a call from his wife who was sick, and he wanted to go home to see her. I could have just said: “Sure, no problem, go home and see her”. However, because I knew he walked to his nearest train station and took the light rail network to get into the office, I asked if I could drive him home, since I drove to the office and had my car there. He was very appreciative, he saved 30 minutes on his journey home and I was back in the office in under an hour.

It was no big deal to me; my team was very self-sufficient and diligent, and I was glad to help. However, that simple gesture to help with his relationship and the health and happiness of his wife was not forgotten, it helped strengthen our work relationship and was repaid many times over.

Put on Your Own Oxygen Mask Before Helping Others

It would be hypocritical of us to try and assist with the health, happiness or relationship success of our colleagues if our own lives were steaming piles of self-loathing and depravity. We don’t need to be saints, but we should try to get our own lives in order before helping others.

We will also be viewed as a more credible source of council if we have a healthy, balanced home and work life. So, start where you have the most influence, in your own life. See how we can address any imbalances and then look more holistically at your team members. Maybe share the “Project You” and “Project Two” concept with them and see if there is any way you can support them as they grow also.


Projects, by definition, are temporary endeavors, people, however, should take a longer-term view of their success. Our achievement on our current project and the projects to come will in large part be driven by our full-spectrum wellbeing.  The same goes for the colleagues we work with. So why not use this year as the opportunity to examine “Project You” and invest in your future?

[I first wrote this article for, available here]


Stibally Guardado

Great article Mike!

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